Privacy Policy – Restaurant Portovino Décarie

Last Updated: October 27, 2025

1. Our Commitment to Your Privacy

Restaurant Portovino Décarie (1178848124 Québec Inc.), operating under the name Portovino Décarie (“Portovino,” “we,” or “our”), is committed to protecting your personal information.
This Privacy Policy (“Policy”) explains how we collect, use, store, and safeguard your information when you interact with us – including via our forms, website, promotional campaigns, or SMS communications.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

2. What Information We Collect

We may collect the following information:

First and last name

Email address

Phone number (mobile or landline)

Preferred language

IP address and technical data (if you interact with our website or forms)

Any information voluntarily provided by you in a form or communication

3. Why We Collect Your Information

We use your information to:

Send you exclusive offers, promotions, and news via SMS or email (with your consent)

Respond to your inquiries or comments

Improve our services and your interactions with us

Comply with legal and regulatory obligations

Analyze the effectiveness of our campaigns and offers (anonymously)

4. Consent

By filling out a form or interacting with us (e.g., subscribing to our VIP SMS list), you consent to the use of your information according to this Policy.
You may withdraw your consent at any time without reason by contacting us at the address below or by clicking an unsubscribe link (if applicable).

5. Sharing Your Information

We do not share your personal information with third parties for advertising or commercial purposes.
Your data may be shared only with technical service providers (e.g., SMS or data storage platforms) for the sole purpose of facilitating our communications with you. These providers are contractually required to protect your information at high standards.

6. Hosting and Transfers

Some data may be hosted or processed outside Quebec, including in the United States and Canada, by our technology providers.
In all cases, contractual protections are implemented to ensure a level of security equivalent to that in Quebec.

7. Your Rights

You have the right to:

Access the personal information we hold about you

Request corrections or deletion

Withdraw your consent at any time

Unsubscribe from our promotional messages

To exercise these rights, contact us at: [email protected]

8. Security

We implement administrative, physical, and technological measures to protect your data against loss, theft, or unauthorized access.
Only authorized personnel have access, and only when necessary to provide our services.

9. Retention Period

We retain your information as long as necessary for the intended purposes, or as required by law. Afterwards, it is securely deleted or anonymized.

10. Use by Minors

Our services are not intended for persons under 14 years old.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Policy

This Policy may be updated without notice. The date of the last update appears at the top.
By continuing to use our services after any changes, you agree to the updated version.

12. Contact Us

For any questions or to exercise your rights:

Restaurant Portovino Décarie
7977 Décarie Blvd, Montreal (Quebec) H4P 2H5, Canada
Email: [email protected]